We have been in business for close to 17 years, and during that time, we have manufactured over 36,834,309 units and counting. Those numbers are something I am proud of, but what matters most to me is what sits behind them: thousands of customers who trusted us with their ideas, their brands, their budgets and their deadlines.
That trust is something I never take lightly. I believe integrity should be the foundation of any successful business. We are not interested in simply telling customers what they want to hear. If we believe there is a better eco-friendly product, a more practical quantity, a smarter shipping solution or a more realistic timeline, we will say so. Sometimes that means having a difficult conversation, but I would much rather have an honest conversation at the beginning than disappoint someone at the end.
Our reputation has been built through the relationships we have developed over the years. Protecting that reputation means doing what we say we are going to do, communicating clearly and treating every customer with respect, regardless of the size of their order. To me, good business is not simply about getting an order and shipping it out. It is about earning someone’s confidence and giving them a reason to come back.
Manufacturing is a complex process, and occasionally something does not go exactly as planned. When that happens, we believe in addressing it directly and right away. We stand behind the products we provide, communicate openly with our customers and work toward a fair solution when an issue arises. Accountability matters. Anyone can take credit when everything goes perfectly. Character is often demonstrated by how you respond when it doesn’t.
Experience has also taught us to pay attention to the details. The right product, quantity, material, production method and shipping strategy can make a significant difference to the success of a project. Our customers don’t need to become experts in manufacturing or logistics. They simply need to tell us what they are trying to accomplish, and we can help navigate the rest.
Technology has made many things faster, but I still believe there is tremendous value in speaking with a real person. Sometimes a five minute conversation can accomplish what twenty emails and a pricing calculator or online shopping cart cannot.
There is another part of Pressing Media that I am particularly proud of. We believe in the healing power of music, which is why 7% of the profit from every Pressing Media order is donated to Music Heals Charitable Foundation. Music Heals supports organizations and programs that use music to improve the lives of people facing illness, trauma, isolation, and other difficult circumstances.
Their work helps bring music into hospitals, healthcare settings, and communities where it can provide comfort, connection, healing, and hope. For us, this is more than simply making a donation. It is a way for every order we produce to contribute to something that can genuinely make a difference in someone’s life.
Giving back through Music Heals makes our work feel even more meaningful. Our customers are part of that contribution simply by choosing to work with us. I think there is something pretty special about building a business that can create value for our customers while also supporting something we genuinely believe in.
At the end of the day, I want Pressing Media to be known for more than simply offering competitive pricing. We work hard to provide our customers with some of the best pricing available, while also delivering quality, reliability, transparency, and service they can count on. For me, true success is being able to offer great value while doing business the right way and standing behind the people we work with.
I want Pressing Media to be a company people can trust. A company that tells the truth, stands behind its products, takes responsibility, listens to its customers and treats people fairly.
That is the standard I believe in, and it is the standard I want us to maintain.
Thank you to everyone who has trusted us with a project over the years. Your business has allowed us to build something we are genuinely proud of, and your continued confidence in Pressing Media means more than I can put into a quote or invoice.
If you would like to speak with me directly about your next project, or perhaps just want to run some ideas by me, please do not hesitate to call or email me anytime. I would genuinely love to hear from you and see how we can help bring your next project to life.
Sincerely,
Chris Newton
Pressing Media
Toll-Free: 1-800-511-8171 ext. 112
Mobile: 778-227-0197
chris@pressing-media.com
