Can you match the color if I send in a sample?
What warranty do proofs offer me for color accuracy?
Do I need to pay for licensing on my content?
What are ISRC codes?
What happens to my supplied production materials?
How many days will my project take once I have submitted my assets?
What if I have a specific in hand date required?
What happens once I submit my order?
Order Processing: Your order details will be entered into our production system and you will receive a welcome email acknowledgement. This e-mail may include important questions we need or give you notice of any missing items or problems that prevent us from proceeding.
An Order Confirmation email is also sent that summarizes your order details. Please look it over carefully and notify us if there are any errors or changes required. If you see any discrepancies between your order request and this work order you must reply to this email or contact us immediately. All claims of warranty will be examined against this work order.
Pre-Press: Once we receive approval on the factory work order, our Artwork department is notified that your files are available to be reviewed. You can expect to have electronic proofs (.PDF file format) e-mailed to you within two business days. Any problems with the files will be disclosed immediately upon opening.
What Is A “Hold”?
MOST COMMON REASONS FOR ORDER HOLDS
- Missing production assets
- IPR Form is not supplied or is incomplete.
- Artwork is not supplied to our specifications/requirements.
- Client’s master is corrupt/unreadable.
- Client has delayed or not responded to a request for information/clarification.
- Client has delayed or not supplied required licensing documentation for their master.
VERY IMPORTANT “holds” will delay the estimated ready-by-date for your order even if your order is on a “Rush” unless specifically authorized by the production staff.
Can I change my shipping details after I place the order?
What to do when you receive the goods?
What is your product warranty?
What if I have additional concerns regarding my order after I have received it?
How Do I register my songs with SOCAN in Canada?
SOCAN (the Society of Composers, Authors and Music Publishers of Canada) is a performing rights organization that collects and distributes royalties on behalf of songwriters and music publishers. If you’re a songwriter or composer and you want to register your songs with SOCAN, here’s what you need to do:
Create a SOCAN member account: The first step is to create an account on the SOCAN website. You can do this by visiting www.socan.com and clicking on “Join SOCAN” at the top of the page.
Register your works: Once you have created your account, you can register your works by clicking on the “My Works” tab and then selecting “Register a Work.” You will need to provide information about the song, including the title, the names of the writers and composers, and the percentage of ownership for each.
Provide supporting documentation: You may need to provide supporting documentation to prove ownership of your works. This can include copies of your contracts with publishers or record labels, or copies of copyright registrations.
Submit your registration: Once you have provided all the necessary information and documentation, you can submit your registration to SOCAN. You can do this online through your SOCAN account, or you can mail in a paper registration form.
Keep your information up to date: It’s important to keep your SOCAN account up to date with any changes to your works or ownership information. This will ensure that you receive proper credit and royalties for your works.
Overall, registering your songs with SOCAN is an important step in protecting your rights as a songwriter or composer and ensuring that you receive the royalties you deserve for your creative work.
How do I register my songs in the USA?
If you are a songwriter or composer and want to register your songs in the USA, you can do so through the U.S. Copyright Office. Here’s how to register your songs:
1) Determine the appropriate registration option:
The U.S. Copyright Office offers different registration options depending on the type of work you are registering, such as a musical work, a sound recording, or a combination of both. Make sure you choose the appropriate registration option for your songs.
2) Create an account:
To register your songs, you’ll need to create an account with the U.S. Copyright Office’s online registration system. You can do this by visiting the Copyright Office’s website (copyright.gov) and clicking on the “Register a Copyright” button.
3) Complete the application:
Once you’ve created an account, you can complete the copyright registration application. This will include providing information about the songs you’re registering, such as the title, the names of the writers and composers, and the percentage of ownership for each.
4) Pay the registration fee:
There is a fee to register your songs with the U.S. Copyright Office. The fee varies depending on the type of registration you’re completing. You can pay the fee online using a credit or debit card.
5) Submit your registration:
Once you’ve completed the application and paid the fee, you can submit your registration to the U.S. Copyright Office. You can do this online through the registration system, or you can mail in a paper registration form.
6) Keep your registration up to date:
It’s important to keep your copyright registration up to date with any changes to your songs or ownership information. This will ensure that you have proper legal protection and are eligible to receive royalties for your works.
Remember: registering your songs with the U.S. Copyright Office is an important step in protecting your legal rights and ensuring that you receive proper credit and royalties for your creative work.